Terms of Service

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Welcome to FivePoint Property Management, LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and communication tools, including SMS messaging, located at fivepointpm.com (“Site”).

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Site or services.

You agree to use our Site and services only for lawful purposes and in compliance with all applicable laws and regulations. You must not:

• Access or use our services in a way that violates the rights of others.
   
• Attempt to gain unauthorized access to any part of the Site or servers.
   
• Transmit malicious software or harmful code.
   

We use SMS messaging to communicate with tenants, applicants, and clients regarding property-related services, including but not limited to rent reminders, maintenance updates, and leasing information.

TCR Compliance Disclosure:
By providing your phone number, you consent to receive text messages from us. These may include automated messages. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to cancel or HELP for assistance.

User Responsibilities:

• You must be the account holder or have permission to provide the phone number used to subscribe to messages.
   
• You agree not to use our services to send unauthorized or spam messages.
   

To use our Site, you must be at least 18 years old and legally capable of entering into a binding agreement. By using our services, you represent and warrant that you meet these requirements.

All property listings are subject to availability and change. We make reasonable efforts to ensure accuracy but do not guarantee the completeness, reliability, or availability of any listings or services provided through the Site.

Any payments made through our platform (e.g., for application fees, rent, or deposits) are processed through secure third-party providers. We are not responsible for errors or issues arising from those payment processors.

All content on the Site—including logos, images, text, and software—is the property of FivePoint Property Management or its licensors. You may not copy, distribute, or create derivative works without our express permission.

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.

We provide the Site and services “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the Site will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site or services.

We may suspend or terminate your access to the Site or services at any time for any reason, including if we believe you have violated these Terms.

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.

We reserve the right to update these Terms at any time. We will notify you of any changes by updating the “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

For questions or concerns about these Terms or our services, please contact us:

FivePoint Property Management, LLC
📞 540-767-6564
📧 info@fivepointpm.com
🌐 www.fivepointpm.com